Back to overview
Resolved

Service Outage

Sep 1, 2025 at 9:00pm UTC
Affected services
vanillo.tv
Vanillo API
Image Proxy

Resolved
Sep 1, 2025 at 9:00pm UTC

The ingress floating IP range provided by our service provider, Hetzner, stopped routing. As this range is used by many of our service endpoints, they became inaccessible.

A temporary patch was applied by assigning new IP addresses to the nodes. We are currently working with Hetzner Support to determine the cause of the issue.